- PHONE RING OR ENTER SYSTEM
- IF VIABLE, ENTER IN LIVEFORM (CRM)
- Lead Manager Determines if Its a Viale Lead
- If Voicemail Left
- Remove From Contact List and Automate ONLY with permission
- Forwarded to Automated Voicemail Message
- NON TRADITIONAL LEADS
- If No Voicemail Left....
- Phone Number Passed on to Outbound Dialiang (COLD CALLING)
- If not Interested In An Offer
- If Interested in an Offer - Submit LiveForm with Lead Info (CRM)
- If Pressed 1
- Cold Call Center
- Remove From Concat List and Autofollow-up ONLY with permission
- Live Answer
- Missed Call - Call Service (If Applicable)
- Not Interested or if left VM (not interested) - Remove From List - Do Not Contact
- Interested Lead? Send to LM / CRM
- DID NOT MAKE CONTACT W/ PROSPECT
- MADE CONTACT WITH PROSPECT
- Missed Call or New CRM Lead (webform)
- LM HUB For Follow Up & Discovery for Interest
- INTERESTED
- Not Interested (Auto Nurture) Live Call Every 1-2 Months
- TALKING TO SELLERS - LM KICK OFF SCRIPT
- How Do We Move Lead?
- DO NOT CONTACT
- SECURE VIRTUAL CONTRACT IF MOTIVATION IS HIGH AND ASKING PRICE IS WITHIN MAO
- APPOINTMENT SET (IF THERE IS MEDIUM-HIGH MOTIVATION AND/OR WITHIN MAO) (SEND TO AM/BOG)
- AM/BOG Intro If Possible
- NO APPOINTMENT BUT MOTIVATION EXISTS
- LITTLE MOTIVATION EXISTS BUT (WILL SELL IF PRICE IS RIGHT OR WITHIN 1 YEAR) - PUT IN AUTO FOLLOW UP
- SEND TO A.M TO SECURE CONTRACT
- LM HUB FOR FOLLOW UP (LIVE CALL EVERY 1 MONTH)
- IF MOTIVATION EXISTS OR WANT OFFER
- DO NOT CONTACT - Remove from Follow Up
- AM/BOG Call to Confirm
- Canceled - Not Interested
- Not Complete After Appt - LM follow up 24 hrs after
- Complete After Appt - AM follow up 24 hrs after
- Reschedule
- Contract Signed
- No Deal
- RENEGOTIATE - AM Follow Up to Secure AND/OR RENEGOTIATE
- Cold No Deal Send to L.M Follow
- WANTS RETAIL - LISTING CONTRACT
- T/C OPENS & MANAGES ESCROW PROCESS
- DISPOSITIONS FINDS CASH BUYER AND SIGNS B-C CONTRACT
- DISPOSITIONS NOT ABLE TO FIND BUYER. PRICE IS TOO HIGH
- T/C FOLLOWS UP WITH REALTOR/LISTING STATUS
- WHOLESALE CONTRACT
- MADE CONTACT W/ PROSPECT
- DID NOT MAKE CONTACT W/ PROSPECT