1. Man
   1. Lack of Training
      1. No Standardized Training
         1. Unclear on which trailers to add
         2. Unsure of what to do with dock freight
      2. Trainers Not Qualified
   2. Lack of Understanding
      1. FOS Doesn't Understand Process
      2. FOS Doesn't Understand SCO
      3. FOS Cannot Identify Reship Freight
      4. FOS Cannot Identify Reship Trailers
      5. FOS Confuses Reship Freight vs. Daylinehaul Freight
   3. Input Errors
      1. FOS Adds Non-Reship Freight to Plan
      2. FOS Misses Reship Freight That Should have Been Added
   4. FOS Forgets to Enter Reship Projections
   5. FOS Decides not to Enter Reship Projections
   6. FOS Doesn't Follow Process
   7. Projections not added until after the OB Model cut
2. Method
   1. Lack of Standardized Process
      1. For Planning
      2. For adding freight to plan
      3. For excluding freight from the plan
   2. Lack of Safeguards to Ensure Completion
   3. No VOC for optimal time
   4. Schedules not arrived
   5. Trailers not dispatched from origin
3. Materials
   1. Local control sheets
   2. Closed Trailer Manifests
   3. Computers
   4. MobileSCO
4. Machinery
   1. System Outage
   2. SCO reship trailer page template
   3. SCO reship trailer page
   4. SCO destination final reports page
5. Environment